Reference

Legal terms for your y81i account

This page sets out how your y81i account works in India, including data use, cookie handling, record keeping and request paths.

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How these terms apply in India

y81i Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to your account, your device sessions and the records tied to deposits or withdrawals made through UPI, Paytm, PhonePe or Google Pay. We keep that trail so we can confirm entries, answer disputes and meet retention duties. If a rule changes because of

1
local law, we use the narrowest version that still fits the law and the request in front of us. That can affect access to a record, the time we keep it, or the form of a reply we can give. When we need to check identity,
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we may ask for the phone number, email or document details already linked to the account. You can send correction, copy or closure requests through the contact paths listed here, and we will handle them after verifying that the request came from you.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Where to send legal requests

If you need a legal check on your account, use the in-account form, the support email or the chat window.

In-account form Send a request from the form inside your account when you want a copy, a correction or a closure check. We use the registered phone or email on file to confirm it is you before acting.

Email thread If your case needs documents, write to [email protected] and keep the same subject line for follow-ups. We store the thread with your record so you can return to the same case without starting again.

Chat window Use live chat when a term needs a quick read-through or you want to confirm what data we hold. For any change request, we still ask for a verification step before we update the account.

DATA CARE

How we handle data and access

We collect only the fields needed for sign-in, transfer checks and account care, and we limit staff access to those records.

Data Use

We keep only the details needed to run sign-in, check transfers, handle disputes and meet legal duties. Access is limited to the staff who need those records, and every internal action leaves a trace for audit.

Cookie Control

Cookies store session state, language choice and basic site preferences. They help the account area remember you on the same device, and you can clear them or block them in browser settings at any time.

Account Checks

Sensitive changes, such as a new email or phone number, go through a verification step. That check helps us stop unauthorised changes and keeps the legal record linked to the same account holder.

Retention

We keep records only for as long as needed for account care, dispute handling and legal duties. After that period ends, we remove or anonymise what we no longer need for those purposes.

Change Requests

For a copy, correction or deletion request, send the exact change and the identifier you want us to use. We process the request after we confirm it came from the account trail.

Contact Trail

If you prefer a written trail, use the help form or email [email protected]. We keep the thread together so you can refer back to the same request later.

Common questions on data and access

These questions cover how we handle data, access and contact requests for India. If local law changes what we can show or keep, we apply the rule only where it is allowed. Use the contact paths above for copies, corrections or closure requests, and include the phone number or email tied to your account so we can match the record quickly.

It sets out how we handle account access, data use, cookies, record keeping and request handling for your account in India. It is written for your account, not as a general site note.

If a rule depends on local law, we apply it only where that law permits. That can affect access, retention or the form of a reply, especially when a request reaches sensitive records.

Yes. Send the request from your account contact path and include the phone number or email on file. After we verify the request, we share the record that applies to your account.

Cookies keep your session, language and basic preferences in place on the same device. If you clear them, you may need to sign in again and reset those preferences.

We keep records only for the period needed for account care, dispute handling and legal duties. Once those reasons end, we remove or anonymise what we no longer need.

Use the help form or email thread from the contact details already linked to your account. We ask for a verification step before we update phone or email fields.

The same support team handles copies, corrections, access checks and closure requests. Send one clear request, keep the subject line the same if you reply, and we continue the same record.

Legal terms for your y81i account

Where to send legal requests

How we handle data and access

Data Use

Cookie Control

Account Checks

Retention

Change Requests

Contact Trail

Common questions on data and access

01 What does this page cover?

02 When does local law change what I can see?

03 Can I ask for a copy of my data?

04 How do cookies affect my account?

05 How long do you keep account records?

06 How can I change my phone or email?

07 Who handles a legal request?

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