Reference

Your Privacy Policy, Kept Clear

This page explains how we collect, use, store and protect your details when you open an account, contact us or move money through UPI, Paytm, PhonePe or Google…

Account DataCookie UseContact RecordsIndia Law

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Policy Scope For India

y81i Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We apply this policy to data we collect when you browse the site, open an account, verify your identity, send support requests or use payment methods such as UPI, Paytm, PhonePe and Google Pay. The exact use of your data depends on local law and on

1
whether our service is available where local law permits. We may keep contact details, device logs, transaction references and support history to run your account, settle disputes, prevent misuse and meet legal duties. If a field is marked optional, you can leave it blank unless a
2
specific check asks for it. We do not ask for more than we need, and we limit internal access to staff who must handle your request. We store payment references only for reconciliation and support, not for unrelated use.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST CHANNELS

Send Privacy Requests To Us

If you want a copy of your stored data, a correction, or removal where local law allows, reach us through the contact paths below.

Email request Write from the email linked to your account and tell us what you want changed. We use that message to locate your file, check the request, and reply with the next step or any extra verification we need.

Phone request If you call us, be ready to confirm the mobile number on the account and the last action you made. We use that check to keep your records private and avoid changes from the wrong person.

Written request You can also send a written request with your registered name and account details. We check it in the same way as digital requests and keep the result on file for audit and dispute handling.

DATA CARE

How We Handle Your Records

We collect only the details needed to run your account, answer your messages and keep a trace of consent, payment checks and device access.

Collection

We record the details you enter, plus device and browser signals that help us confirm sessions, trace errors and prevent misuse. We do not use those records for anything unrelated to your account.

Cookies

Cookies help us remember your session, page language and saved settings. You can clear them in your browser, but some parts of the site may need them to keep your account flow steady.

Account security

We ask for verification before we change sensitive details such as contact data or wallet references. If we see unusual access, we may pause the change until we confirm it came from you.

Retention

We keep account, payment and support records only as long as we need them for service delivery, dispute handling, fraud checks or legal duties. After that, we delete or anonymise them where our process allows.

Change requests

To update or remove data, send the request from your registered contact method and state what you want changed. We check the request, confirm identity where needed and reply with the outcome or the reason we cannot act.

Local law

When local law permits the service, this policy applies in that jurisdiction. If a rule requires us to keep certain records longer or share them with a lawful authority, we follow that rule and limit the disclosure.

Common Privacy Questions For You

These are the privacy topics you may want clear before you open or use an account: what we collect, how cookies work, when we share details, how long records stay on file and how you can ask for changes. We keep the answers tied to the policy so you can check the same rules from the page you are reading now, and so any request you send can be matched to the right record.

We collect the details you enter, the contact method tied to your account, device and browser signals, and payment references needed to verify transfers. We keep the set focused on running your account and answering requests.

Cookies help us remember your session, language and page settings, and they let us spot repeated errors or unusual access. You can block them in your browser, but some parts may not keep your preferences.

We share data only when it is needed to process a request, verify a payment, run technical tools or meet a legal duty. Any sharing is limited to the purpose that triggered it.

We keep records only for as long as they are needed for service, dispute handling, fraud checks or legal duties. After that, we delete or anonymise them when our process allows.

Yes. Send a change request from your registered contact method and tell us exactly what should be updated. We may ask for a quick verification step before we change sensitive fields.

You can ask us to remove or limit data where local law allows it. Some records may still stay on file if a legal duty, dispute or audit need requires them.

Your Privacy Policy, Kept Clear

Send Privacy Requests To Us

How We Handle Your Records

Collection

Cookies

Account security

Retention

Change requests

Local law

Common Privacy Questions For You

01 What data do you collect from me?

02 Why do you use cookies?

03 Do you share my data with others?

04 How long do you keep records?

05 Can I correct my details?

06 What if I want my data removed?

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