Reference

Terms that shape your account

These terms explain how your y81i account works, what you accept when you enter the lobby, and how we handle changes, access, and support under local law.

India accessLocal lawAccount rulesWallet checks
y81i Terms that shape your account
HELP PATHS

Where to ask about terms

If you want help reading a clause or checking how it applies to your account, contact us through the channels listed here.

Email Send the clause number, your registered name, and the change you want. We use that thread to confirm identity, explain the current wording, and log any request that needs a formal follow-up.
Live chat If you need a quick read on a term, use chat from your account. We can point you to the right section and tell you whether a request needs written confirmation before we act.
Help form Use the form for correction requests, access questions, or a copy of the current policy text. Add the date, the issue, and the account email so we can trace it cleanly.
DATA HANDLING

How we handle your details

We keep the data needed to run your account, confirm actions, and answer disputes about these terms.

Data handling

We store the account and device details needed to verify activity, explain term changes, and answer disputes. We do not ask for more than we need for those tasks.

Cookies

Cookies remember your session, language choice, and sign-in state. They also help us notice repeated failed logins, so we can pause access when something looks out of place.

Account security

Keep your login private and use a device lock where you can. If you think someone else has entered the account, tell us at once so we can check the record.

Record retention

We retain transaction logs, support threads, and acceptance records for the period needed under local law and internal audit needs, then archive or delete them when that period ends.

Change requests

To ask for a correction, send the exact detail that needs changing and the reason. We may ask for matching proof before we edit sensitive account data or mark a record.

Policy contact

For access, correction, or closure requests, use the contact method listed on this page. Include your registered email or phone so we can find the right account quickly.

Common questions about these terms

These answers are written to help you read the policy before you act on the account. If you still need a clause explained, use the contact paths above and send the section number, your registered details, and the change you want to ask about. We will point you to the text that applies and note the request on your account where allowed by law.

They apply when you visit the site, open an account, or keep using the account after a change is posted. If you do not agree, stop using the account and contact us through the channels on this page.

Yes. Access and eligibility depend on local law and the rules that apply where you are located. If a term cannot be enforced in your area, the lawful part still applies and the rest stays in place where possible.

We update the text here when our process changes, and the latest version is the one that applies after it is posted. Check this page before you use the account again if you want the current wording.

Send the exact detail that needs correction, the page or section it affects, and the account name or email. We may ask for matching proof before we change records that affect access or account history.

Yes. Deposits, withdrawal checks, reversals, and failed attempts are all part of the terms for your account. UPI, Paytm, and PhonePe requests may need bank confirmation before they reflect or clear in the ledger.

We keep records for the period needed for legal, audit, support, and dispute handling reasons, then archive or remove them when that period ends. If you need a copy of a record, contact us from your registered account.